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Crisp
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Pricing
We do not reprint prices. They change too often for that to be honest, and a number on our page with no date is worse than sending you to the source.
How we rated it
What it is
A customer messaging platform: live chat on your site plus email, social channels and a chatbot in one shared inbox, at a price aimed at small businesses.
Who it is for
Small companies who want a chat widget and a shared inbox without the cost of the larger platforms.
Where it is strongest
Live chat on a small site. It is quick to install, the inbox is workable, and the price is a fraction of the alternatives.
Where it falls short
Less polished than Intercom and it shows in daily use. The bot is basic. And live chat only works if someone is actually there — a widget nobody answers is worse than none.
Our verdict
Recommended on value for small teams. Only install chat if you can staff it; an unanswered widget costs you more trust than it earns.
Editorial assessment. We earn a commission on some links; it does not change the ranking.